PRODUCTS

IS THE SPORTSWEAR WASHED BEFORE SHIPPING?
YES. ALL FIGATA SPORT PIECES ARE PRE-WASHED WITH A GENTLE, FRAGRANCE-FREE DETERGENT BEFORE SHIPPING, SO THEY ARRIVE CLEAN AND READY TO WEAR.

ARE THE ITEMS NEW OR PRE-LOVED?
FIGATA CURATES VINTAGE, ARCHIVAL, AND PRE-LOVED ITEMS. ALL PIECES HAVE HAD A PREVIOUS LIFE AND MAY SHOW LIGHT SIGNS OF WEAR, WHICH IS PART OF THEIR CHARACTER AND HISTORY.

ARE YOU AFFILIATED WITH THE BRANDS YOU SELL?
NO. FIGATA IS NOT AFFILIATED WITH, SPONSORED BY, OR ENDORSED BY ANY OF THE BRANDS FEATURED ON OUR SITE.

SHIPPING

WHERE DO YOU SHIP FROM?
ALL ORDERS ARE SHIPPED FROM COPENHAGEN, DENMARK.

HOW QUICKLY DO YOU SHIP ORDERS?
FIGATA IS A SMALL, INDEPENDENTLY RUN OPERATION. WE PRIORITIZE SHIPPING AS QUICKLY AS POSSIBLE AND AIM TO DISPATCH ALL ORDERS WITHIN 1-2 BUSINESS DAYS.

ARE DUTIES AND TAXES INCLUDED?
FOR ORDERS SHIPPED WITHIN THE EU, ALL APPLICABLE TAXES ARE INCLUDED AT CHECKOUT. FOR INTERNATIONAL ORDERS OUTSIDE THE EU, CUSTOMS DUTIES AND IMPORT TAXES MAY APPLY AND ARE THE RESPONSIBILITY OF THE CUSTOMER.

RETURNS & REFUNDS

DO YOU ACCEPT RETURNS?
YES. RETURNS ARE ACCEPTED WITHIN 14 DAYS OF DELIVERY. ITEMS MUST BE UNWORN AND IN ORIGINAL CONDITION.

HOW DO I REQUEST A RETURN?
PLEASE EMAIL US AT HELLO@FIGATAARCHIVE.COM WITH YOUR ORDER NUMBER AND WE’LL GUIDE YOU THROUGH THE NEXT STEPS.

WHO COVERS RETURN SHIPPING COSTS?
ALL RETURN SHIPPING COSTS AND ANY ASSOCIATED FEES ARE THE RESPONSIBILITY OF THE CUSTOMER.